Returns

 

RETURN POLICY:

We get it, things don't always work out! We're here to help get it right! We offer eStore Credit for Returns. In order to offer fast & free shipping, we do not issue refunds. Please reach out to us with any questions regarding sizing, we'd love to help!

Please carefully review our Return Policy and Instructions below before sending your item back.

  • Online purchases are eligible for STORE CREDIT ONLY, as long as items are returned within 10 days of DELIVERY date. 
  • We do NOT offer exchanges due to frequent inventory changes. 
  • Merchandise must be in perfect condition.  

    Unworn, unwashed, unaltered items may be returned as long as the original tags are attached.

    ~Worn or damaged items, will not be accepted. ~

     

  • Returns are not accepted anytime during a promotion/sale.
  • The customer is responsible for RETURN shipping costs.
  • NON-RETURNABLE ITEMS 
    • SALE ITEMS
    • BODYSUITES 
    • JEWELRY  

RETURN INSTRUCTIONS: 

  • Authorization is not needed in order to return. Just ship the item/items back with the original packing slip to the following address:
CACTI & CAMO
PO Box 11585 
Glendale, AZ 85318
*Please be sure to save the tracking number, for your return package, incase package goes missing*
  • Once your return is processed on our end, we will email your store credit refund to you. 

 

EXTRA LITTLE NUGGETS OF INFORMATION:

  • ORDERS CANNOT BE CANCELLED. We ship quickly and your shipping label is automatically processed. You are welcome to send your items back once you receive them, as long it is within our Return Policy listed above.
  • LOST PACKAGES- We are not responsible for packages once passed off to the shipping carrier, in which they are no longer in our possession. We will do the best we can to help you locate lost packages, but we are NOT RESPONSIBLE for lost packages. 

  • INELIGIBLE RETURNS- If items are returned appearing worn, with makeup, deodorant or animal hair on them, smelling of cigarette smoke or fragrances, damaged, tags not attached, received beyond 10 days from the order date, or that are Final Sale, will not be accepted. We will contact you to pay to ship them back to you. After 30 days we will donate the ineligible return items to a charity supporting Women Veterans in need.